At Propeller’s most recent Turbine event about retail technology, we heard from Martin McNulty, CEO of Forward3D; Andy Beale, Head of Multichannel and Digital Development at Tesco’s F&F; Ross Bailey, CEO of AppearHere; Gracia Amico, CEO of Pets Pyjamas; and Alex Johns, Managing Partner of Worth Retail.

The panel debate centred on how technology can help the consumer and the retailer as well as the implicit conflict between these two aims.

Some highlights included a heated debate between Martin McNulty and Ross Bailey of AppearHere about what consumers are looking for in retail and whether retail is an experience to be savoured or merely a transactional process.